Subprocessor List
This list contains third-party providers (“subprocessors”) that Azai may engage to provide and operate the platform and that may have access to personal data in that context.
This list forms part of the Data Processing Agreement (DPA).
The provider may add or replace subprocessors provided that:
- all applicable legal requirements are complied with
- appropriate data protection measures are in place
Updates to this list will be published on this page.
Last updated: 31 March 2026
Categories of Subprocessors
Subprocessors may in particular provide the following services:
- Cloud hosting and infrastructure
- Database hosting
- Email delivery
- Authentication
- Monitoring and logging
- Error analysis
- Support tools
- Payment processing
Current Subprocessors
| Provider | Service | Purpose of Processing | Data Location | Data Protection Mechanism |
|---|---|---|---|---|
| Amazon Web Services | Backend Cloud Hosting | Operation of the platform infrastructure | Zurich, Switzerland | Standard Contractual Clauses with AWS |
| Amazon Web Services | Frontend Cloud Hosting | Operation of the platform infrastructure | Frankfurt, Germany | Standard Contractual Clauses with AWS |
| Amazon Web Services | AWS Simple Email Service | Email delivery through the platform | Frankfurt, Germany | Standard Contractual Clauses with AWS |
| Functional Software, Inc. | Sentry.io Monitoring & Error Analysis | Support with the analysis and resolution of bugs | Germany | Standard Contractual Clauses with Sentry.io |
| Marker.io | Feedback Collection and Reporting | Collection of your feedback submissions | Ireland | Standard Contractual Clauses with Marker.io |
| DevArch OÜ | Subprocessor of the Processor | Platform development and maintenance | Spain | Individual data protection agreement with the subprocessor |
Description of the Categories
Cloud Infrastructure
These providers supply the technical infrastructure required to operate the platform.
Possible data involved:
- User data
- Project data
- Documents
- System logs
Communication Services
These providers may be used to send:
- System notifications
- Password resets
- Invitation emails
through the platform.
Monitoring and Error Analysis
These services help to:
- ensure system stability
- identify errors
- detect security incidents
Technical metadata may be processed for these purposes.
Changes to Subprocessors
The provider may add or replace subprocessors.
Customers will be informed of changes by:
- an update to this page
- email notification to the organization
Customers may object to new subprocessors for legitimate data protection reasons.
Contact
Questions about this list may be sent to: info@azai.ch